Defining The Target Customer
Organizations exist for one purpose – to meet human needs.
NEW THINKING
Organizations exist for one purpose – to meet human needs.
In my youth, CEOs hung around till they retired. Today, the tenure of CEOs continues to drop to a point where their longevity is less than an NFL coach. Show me a company or even a country in trouble, and I’ll show you a CEO who is about to be fired.
In 1968, 3M research scientist Dr Spencer Silver was attempting to improve the adhesives 3M uses on many of its tapes. By complete accident he managed to create a robust adhesive that could stick temporarily to any surface and then be removed and reapplied continually. Baffled but enthused, Dr Silver spent the next five years presenting his discovery to fellow 3M scientists.
It is important to establish a common brand management vocabulary in your organization.
The famed Nike “Swoosh” is a design created in 1971 by Carolyn Davidson, a graphic design student at Portland State University.