Whatever your opinion of private equity companies, their potential for financial engineering when taking over a company, or their forcing of operational and managerial changes, the Elliot Investment Management letter and presentation to Southwest Airlines’ Board of Directors are insightful.
“Culture eats strategy for breakfast,” wrote Peter Drucker. Exactly. Everybody has heard this quote. And whenever somebody mentions it, heads nod, many vigorously. But do we really believe it? How hard do we work to put this insight into practice? Do we even know what culture means?
The history of AI is over 80 years old.
Over the course of four decades of working with clients and customers worldwide, I have found that their needs, regardless of industry, size, or country of operation, almost always distill down to eight key expectations from their service providers.
I was lucky enough to begin my career in market research before the final curtain came down on the Mad Men era of marketing. I never knew any first-generation Mad Men, but I was tutored by their next-generation protégés and apostles. One of whom was the legendary Larry Light.
