Meaning Powers A New Era Of Brand Strategy
We live in a world where the symbol has become the new product.
NEW THINKING
We live in a world where the symbol has become the new product.
A few years back JWT Intelligence published an interesting report called The Elastic Generation to describe a misunderstood group of Brits in their 50s and 60s that were not getting enough attention from brands.
To identify the opportunities for growth along the customer lifecycle, it is first important to understand the customer’s experience engaging with the company and its product or service.
In her book The End of Competitive Advantage, Rita Gunther McGrath argues that any individual advantage in the marketplace today is likely to be fleeting, and that companies therefore need to be constantly investing in their next-generation business model and new capabilities that will differentiate it.
Surprisingly, many global brands continue to stumble due to profound insensitivity to the cultural context.