Brands Perform In The Right Channel And Context
Next time you’re at the theater and you hear deafening applause, be suspicious. It might be a sign that the show’s excellent.
NEW THINKING
Next time you’re at the theater and you hear deafening applause, be suspicious. It might be a sign that the show’s excellent.
Today’s marketers are bombarded with directives about what to look for when gathering customer insights.
With an abundance of data at their fingertips marketers try to analyze and optimize everything, from consumer journey touchpoints to media placements through clicks, page views and store visits.
The venerable L.L. Bean brand, renowned for exceptional, high-quality outdoor apparel, finds itself under fire today, the target of rising customer backlash over abandoning a long-held return policy that is no longer viable.
Which person, from another field, do you think advertisers could learn most from?