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September 2026 - Branding Strategy Insider

PepsiCo, Frito-Lay And The Price Of Customer Loyalty

Pricing should not be a tactic. Pricing is a strategy. Raising prices, lowering prices, then raising prices again may make sense when the end goal is growing margins and, hopefully, profitability. But these can become knee-jerk reactions. From a brand standpoint, the consequences of fluctuating prices are huge. Raising, lowering and then raising prices again may indicate that there is an organic, inherent problem with the brand’s management.

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Branding Strategy Insider is published by The Blake Project, an independently owned, strategic brand consultancy with extensive experience helping businesses and brands gain an emotional advantage, a distinctive advantage and a connective advantage.

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