Overcoming Common Brand Problems – 35
July 31, 20071 min
Decision making is at the heart of this common brand problem…
NEW THINKING
Decision making is at the heart of this common brand problem…
First of all. What is a brand? A brand is a name that stands for something in the mind of the customer.
BusinessWeek and Interbrand have released their annual list of the world’s top brands.
When a customer complains about your product, service, guarantee, or website, it’s not always because the quality was lousy. It may have been because you didn’t manage that customer’s expectations.
Jerry Gibbons, President of Doyle Bane Bernbach Advertising met with client Bill Gates of Microsoft in 1982.