The Most Successful Brands Don’t Focus On Buyers
What makes a brand successful in the digital age?
NEW THINKING
What makes a brand successful in the digital age?
In 2016 the rising costs of chocolate ingredients put the Toblerone brand’s owner Mondelēz in a difficult position.
For brands that rely on dealer and reseller networks, channel marketing and partner enablement are equally important as how the brand interacts directly with the customer.
The mandate of prioritizing customer needs is well known, but of course customers are not the only participants in your organization’s ecosystem and not the only ones that can influence the success of your brand.
It’s a classic juxtaposition in the world of marketing: On one end are brands with high value (attractive at a low price), and on the other end are brands with high worth (worth it at almost any price).