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September 2013 - Page 2 of 5 - Branding Strategy Insider

Has Your Brand Fallen Into A Meaning Trap?

I recently came across this McKinsey Quarterly paper by Harvard Business School professor, Teresa Amabile, and co-author, Steven Kramer. The paper proposes four traps by which senior management can accidentally undermine the motivation of their staff. And it makes me wonder if those same traps can undermine a consumer’s allegiance to a brand.

Customer Behavior, Big Data And Little Insights

Every time I step out of New Zealand and into a big economic region, the two things I notice are the crowds and the scale. Looking out over row after row of A380s parked on tarmacs, wrestling for room on a crowded street in a busy Asian city or seeing the world go about its business in a towering CBD, the immensity of humanity and the pace at which life operates is immediately apparent.

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