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Robert Wheatley, Author at Branding Strategy Insider - Page 2 of 5

How Trust Enables Brand Belief

Trust and confidence are closely linked and are at the base of consumer willingness to believe brand performance promises and to buy. It is the immutable foundation of: All business relationships All brand-to-consumer relationships All purchase decisions Brand advocacy and evangelism Here’s How This Works Consumer behavior research confirms that the number one barrier to purchase is any perception, real or imagined, of risk in making a bad decision. Will it perform as promised? Will...

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