Jobs-To-Be-Done: A Strategic North Star
What can brands learn from Listerine? The brand dominates the mouthwash category that it created decades ago, largely because it focuses very clearly on a Job to be Done.
NEW THINKING
What can brands learn from Listerine? The brand dominates the mouthwash category that it created decades ago, largely because it focuses very clearly on a Job to be Done.
A strategic take on consistency as a trust-building engine—beyond visuals, it’s about meaningful repetition to earn credibility.
Simplicity gets a bad rap. Too often, it’s taken to mean obvious or basic. In part, it’s because so often the ideas we remember, the art that moves us, and the products we rely on are so well-crafted we think they must have come easily.
We could all use a dose of neighborhood about now. The New York Times recently lamented the loss of neighborhood sit-down-and-dine casual restaurants. The commentary reflected the changing way we eat. We may eat restaurant foods, but we are less and less prone to eat that food in the actual restaurant. On the one hand, we opt for convenience. On the other hand, we lose a sense of belonging. We lose the friends or family...
Nike’s collaboration with Skims, Kim Kardashian’s billion-dollar shapewear empire, is one of the most talked-about partnerships in years. Within days of the announcement, Nike’s market cap surged by $6 billion, a clear signal that investors saw financial upside.