How will businesses use AI in the short-term and the long-term? There is a lot of speculation regarding its potential for specific businesses. Right now, for a lot of people, the exposure to AI is a digital entity on the other end of a customer service phoneline. For those creating platforms or running enterprises, AI is creeping steadily into day-to-day internal and external job activity, offerings and experiences.
You may not know Vesta Stoudt, but you definitely know what she invented—duct tape. Her story holds a lesson for us today.
An influential stream of thought in marketing is that all products have elements of service products and that thinking about even tangible products as service offerings can promote creative new thinking. This is not such an odd notion upon reflection. The can of beans that is served at the family dinner is a tangible product, but it also includes and replaces some service activities. Harvesting, preparation and canning are all service activities contained in the...
There’s one, single component of a company’s culture that has more impact than any other on innovation: truthfulness. Truth-telling is foundational for cultures that prize speed, creativity, decisiveness, and risk-taking. But it’s often missing. Here’s why:
In an era of disruptive change, managers who rely on old playbooks risk rapid obsolescence. The need for quick responses to hard-to-predict events calls for agility and creativity – in short, for innovative leaders.
